Our technical department is able to design products adapted to the specific needs of the customer who must be supported by qualified personnel who assist him in all phases of design analysis and product production.
IRA Engineering's entrepreneurial strategy is based on total quality, that is to say quality applied to every aspect of the business activity: aesthetic, productivity, reliability, safety, prices, lead times.
Today, the customer is faced with a number of highly-competitive options. IRA Radiatori Engineering aims at offering the highest quality standards to achieve the complete satisfaction of the customer's expectations.
The CUSTOMER SERVICE must be provided also in the after-sales stage by offering a qualified and responsible professional cooperation that must become the distinctive mark of the company style
Customer satisfaction guarantees profit and solidity. IRA Radiatori Engineering relies on the availability and professionalism of the people in charge to manage the various services and hopes that these will actively collaborate to reach the predeterminated goals i.e the introduction of new work techniques and methodologies, personnel training, a new mental attitude towards continuous improvement and a company inclination towards growth to offer a reliable, professional and competitive service.
We like to think that the our mission is to privilege, in the spirit of a coherent, inter-functional cooperation, the needs of our customers.
The achievement of this goal demands a constant attention to the problems that may arise in the design stage, during negotiations or after the sale. Our work schedules suit the customer's needs and aim at two difficult, yet fundamental goals: to produce well and quickly.
Each contact with our customers must be productive, effective and time-saving.
Any critical situation is submitted to the attention of a competent technical staff, trained to cope with the problems arising between design and implementation.
The customer service must be provided also in the after-sales stage by offering a qualified and responsible professional cooperation that must become the distinctive mark of the company style.
How to interact with us
Via F.lli Bandiera, 8 - 44042 Cento (FE)
CF e P.Iva 02002300388
N° iscrizione registro imprese e REA FE – 217409
Capitale sociale interamente versato 100.000 Euro
Monday - Friday: 9am - 5pm